Service Crew member - Kuwait ( QSR )

We’re seeking energetic and service-driven Service Crew Member who take pride in creating memorable guest experiences. If you’re passionate about hospitality and teamwork, this is your chance to build your international career.

The Service Crew Member is an essential part of the team in a Quick Service Restaurant (QSR), responsible for delivering outstanding customer experiences while maintaining operational efficiency. This role includes preparing high-quality food, ensuring cleanliness, and providing fast and friendly service in adherence to brand standards.

Key Responsibilities

Customer Service

Greet customers warmly and provide assistance with menu selection.

Take and process orders accurately using the point-of-sale (POS) system.

Ensure customer satisfaction by addressing questions and resolving minor complaints promptly.

Food Preparation

Prepare and assemble menu items following standardized recipes and portion guidelines.

Operate kitchen equipment safely and efficiently, ensuring consistent food quality.

Maintain food safety and hygiene standards during preparation and handling.

Front-of-House Duties

Serve customers quickly and accurately at the counter, drive-thru, or dining area.

Maintain cleanliness and organization of the dining area, condiment stations, and restrooms.

Upsell menu items, combos, and promotions to enhance customer experience and sales.

Operational Support

Work as part of a team to meet service speed and accuracy goals.

Assist with restocking supplies, such as packaging, condiments, and beverages.

Support team members in other areas as needed during busy periods.

Details:

Food Allowance : Provided

Accommodation : Provided

Duty Hrs : 12 hrs Per Day

Day off : 1 day per week

Age : 22-25

Education : High School

• Customer Focus: Strong commitment to delivering a great customer experience.

• Teamwork: Ability to collaborate effectively with team members in a fast-paced environment.

• Communication Skills: Clear and polite communication with customers and colleagues.

• Adaptability: Willingness to perform various tasks and take direction from supervisors.

• Energy & Positivity: High energy level and a positive attitude, even during busy shifts.

• Technical Skills: Basic knowledge of using POS systems and kitchen equipment is a plus.

Professional Good to have skills and Certifications : Basic food Safety

Work Experience : 1 - 2 year Exp in QSR or Customer Service Experience