Construction Industry/IT Product Manager

Job Description

Role: Product Manager with product experience and a technology background.
Industry Requirement: Must have recent experience in a Construction tech firm or the Construction industry.

Location: Must live in a New England state or New Jersey (mostly remote; occasional local meet-ups with the manager; Boston preferred)
Travel: Some travel to Ohio required (approximately 2 times per quarter)
Duration: 12 Months
Interview Process: Video Interview
Citizenship: USC/GC Only

Tasks & Duties

Change Management & Strategic Influence

• Lead change impact assessments and stakeholder analyses to guide adoption planning.

• Build and maintain strong relationships across business units to foster trust and advocacy for change.

• Develop tailored adoption strategies to address varying user needs and support organizational readiness.
  

Communication Planning & Delivery

• Design and execute a communications plan for transformation initiatives, including executive briefings, user updates, FAQs, and progress dashboards.

• Translate technical updates into clear, business-friendly messages for end-users and leaders.

• Leverage multiple channels (email, intranet, town halls, workshops) to maximize reach and effectiveness.
  

Training & Documentation Support

• Provide input into training strategies and assist in the development of key user-facing training materials.

• Support process mapping and documentation efforts to clarify workflows and reinforce adoption.

• Ensure training and documentation complement communications as part of an overall change strategy.
  

Continuous Improvement

• Define measures of success and KPIs (e.g., adoption rates, user satisfaction, performance improvements).

• Gather and synthesize user feedback to inform solution iterations, training enhancements, and communication adjustments.

• Recommend improvements to rollout processes and communication strategies to drive higher adoption and engagement.
  

Cross-Functional Alignment

• Serve as a connector across IT, vendors, and business stakeholders to ensure change efforts remain aligned with organizational priorities.

• Support backlog prioritization by providing input on business readiness, adoption risks, and communication needs.

• Act as a trusted liaison to ensure stakeholders remain informed, engaged, and confident in upcoming changes.
  

Vendor & Partner Collaboration

• Monitor vendor readiness activities related to communication, rollout, and training support.

• Help ensure third-party partners deliver on commitments that impact adoption and user experience.

Tools:

• Procore

• Mododesk

• MS Project

• Change Management

• Training plan creation (nice-to-have)

Key Responsibilities

• Lead Change Management & User Adoption: Develop and execute strategies to prepare, engage, and support users through transformation initiatives, ensuring successful adoption of new systems and processes.

• Drive Communication Strategy: Create and deliver clear, consistent communications tailored for diverse audiences, ensuring stakeholders and users understand changes, benefits, and impacts.

• Enable Stakeholder Alignment: Collaborate with leaders, managers, and frontline users to ensure business needs are captured, addressed, and aligned with technology delivery.

• Proactively Communicate Roadmap & Readiness: Maintain a forward-looking view of the product roadmap and proactively communicate upcoming changes, timelines, and impacts so stakeholders are prepared and ready for adoption.

• Support Training & Documentation: Assist in shaping training strategies, contributing to user-facing training materials, and supporting process mapping and documentation as complementary tools for adoption.

• Measure Success & Adoption: Define, track, and report on adoption metrics and feedback to inform continuous improvement of transformation initiatives.